Future of work
Future Roles
AI does not replace roles — it reshapes them. The people who thrive in the next decade will combine irreplaceable human capability with genuine AI fluency. These profiles map what that looks like across five job families, grounded in the SFIA skills framework.
Roles are marked as placeholders while the framework is being developed. Each will be expanded with detailed competency guidance, learning pathways, and practical examples.
Clinical & Care
Roles at the intersection of human care and AI-assisted clinical decision-making, where the human relationship remains the primary instrument.
Data & Analytics
Roles that transform data into insight, using AI to accelerate analysis while keeping human interpretation and contextual judgement at the centre.
Strategy & Leadership
Roles that shape organisational direction, where AI augments strategic thinking but human wisdom, values, and accountability remain non-negotiable.
Operations & Delivery
Roles that keep organisations running, using AI to reduce friction and surface insight while maintaining human ownership of quality and accountability.
Technology & Architecture
Roles that design, build, and govern the systems on which AI runs — where technical depth combines with the human judgement to know what should and should not be automated.